PRIVACY POLICY
At Plantology Ltd, trust is a fundamental principle that guides our business practices. We take great care to protect the personal data we collect and only share it with those who need to know. For more information on how we handle your data, please review our full privacy policy below. If you have any further questions or concerns, please don't hesitate to contact us.
Plantology Ltd Privacy Policy
On May 25, 2018, the General Data Protection Regulation (GDPR) introduced stricter data protection rules for organizations, while also giving individuals more control over how their personal data is handled. This means that organisations like ours must be more transparent about how we collect and use your personal data, and provide clear information about our processing activities. Personal data refers to any information that can be used to identify an individual, such as their name, address, or email address.
Data Controller
We are Plantology Ltd, a landscape company, based at 13 Whitehall Road, Rugby, Warwickshire, CV21 3AE.
If you have any queries about this privacy policy, please don't hesitate to contact us
Email: hello@plantolgy.co.uk Address: As above.
How do we collect your personal data?
Through our web site enquiry form.
2. By you getting in touch with us – by phone, face to face, by post, providing a business card.
3. Taking site photographs – geo-location may be present (only when you give consent).
4. Through a representative of the client/prospective client.
5. Via openly available public sources (e.g. company web sites)
What personal data are we collecting?
Name, company name, job title, postal address, phone number, email address, mobile number
2. Bank details if relevant
3. Geo-location based on site (photographs – only went the client gives consent)
How do we use your data and on what basis?
To answer a sales enquiry, in fulfilment of a contract or provision of our services. This is carried out based on the performance of a contract or agreement.
2. Bank details are taken to allow for payment for agreed goods or services as part of a contract.
3. Photographs are taken of the site in fulfilment of a response to tender and/or during the fulfilment of a contract (with your consent (permission)) only).
4. For legal purposes as required.
Sharing Your Data
Personal data is not shared with any third parties for them to use for their own marketing purposes. We may share your data as follows:
In the fulfilment of a contract, enquiry or tender process where contact details MAY need to be provided for costing of or for the provision of goods and services. Please note that we only work with trusted partners.
2. We are legally required to do so.
3. You have requested us to do so.
4. When we are working with our professional services providers – such as accountants and solicitors.
Individuals’ Rights
The GDPR gives you rights over your data.
What information do we hold on you – Personal information will be held by us in both paper form and on our IT systems and will be kept in line with our retention policy. If you would like a copy of the information we hold about you, you can make a subject access request. Please use the contact details shown above, entitling your enquiry Subject Access Request. Please ensure you provide your current contact details and sign your request. The GDPR states that we may require further proof of identity before this information is released to you. We will endeavour to respond to you as soon as possible, at most within one calendar month.
2. Corrected or Deleted – Rights in certain circumstances to have inaccurate personal data corrected, deleted or destroyed. With that in mind please do keep us up to date with any change in your contact details. Any changes should be sent to hello@plantology.co.uk providing both your old and new contact details. You should also ensure (if relevant) that your bank details are kept up to date. Please entitle the communication Change contact details. However, if you require us to delete your details, please entitle the communication Delete Contact Details.
3. Stop processing for direct marketing – Right to stop processing for direct marketing. Right to claim compensation for damages caused by breach of the act. Right to object to processing that is likely to cause or is causing damage or distress.
In each instance if you wish to have us stop processing it for marketing purposes, claim compensation, or object to processing please write to us using the Contact details shown above. Please ensure you provide your current contact details, details of your request and ensure that your request is signed. If you could head your communication with the subject of your request that would be very helpful.
Data Security/ Safeguards
Plantology Ltd take the protection of your personal data very seriously and we take appropriate steps to ensure your personal data is stored in a secure environment to prevent any unauthorised access. Plantology Ltd may need to share your personal data with third parties. When we do so we have appropriate agreements in place to protect the data. Any personal information sharing between third parties and ourselves are conducted by secure means.
ICO – Information Commissioner’s Office
You have the right to lodge a complaint with the ICO if you believe your personal information has or is being used by us in a way that you believe does not comply with the GDPR. The contact details for the Information Commissioner’s Office (ICO), the data protection regulator in the UK, are available on the ICO website www.ico.org.uk. Please note that we would encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.
This privacy policy will be reviewed on a regular basis and updated if required.